A. While it depends on the usage environment, you can generally enjoy the fragrance for about 1.5 months.

A. All branches included with the diffuser are "dried branches" that have undergone heat drying treatment after harvesting. Therefore, they will not grow or further wither, and there is no expiration date for the branches themselves. They can be used semi-permanently as long as they are not broken by contact.

A. Yes. Since natural wood from Odai Town, Mie Prefecture is used, there are individual differences. Please enjoy it as a unique characteristic of natural materials.

A. Depending on the installation environment, mold may occur. We do not recommend installation in enclosed spaces, as mold is more likely to grow in "hot and humid conditions" or "poorly ventilated, enclosed spaces." If mold does occur, you can re-use the product by soaking it in water, lightly scrubbing it, and then thoroughly drying it in the sun.

A. The fragrance itself is made from naturally derived ingredients, so there are no issues with normal use, but please be careful of accidental ingestion or spills. We recommend using it in a place out of reach of children and pets.

A. Yes, it is. We offer complimentary gift wrapping. You can select it on the cart screen.

A. We usually ship within 2-5 business days of receiving your order. During busy periods, shipping may take longer.

A. Yes, refills can be purchased individually. Please check the URLs below.
Forest scent: https://online.voice-odai.jp/products/fragrance-sinrin
Forest scent (mild type): https://online.voice-odai.jp/products/fragrancewater-tsumekae

A. Over time, the pigments in the bark may leach out, causing the liquid to change color. This is a normal part of the product's specifications and is not a problem. Please enjoy the changing appearance as a characteristic of natural materials, appreciating the passage of time.